EHR Services

Achieving meaningful use of your EHR

REACH services are designed to take your organization from its current state—whether you have no EHR or only need to optimize your current system—to stage 1 meaningful use in 12 months or less. Services include:

• Readiness assessments—determining where your organization is on the continuum of readiness to adopt an EHR and providing a plan to prepare your organization for the EHR adoption process
• Practice and workflow redesign—planning and preparing for the cultural changes, as well as clinical, and business benefits of EHR
• Assisting you in selecting a certified EHR product that offers the best value for your needs—taking you from developing your system requirements/needs through your identifying the right vendor for you
• Vendor contracting—providing sample contracts and opportunities to connect with preferred vendors for an accelerated contracting process
• Process for EHR project management—offering a process to work with your selected vendor to ensure effective implementation of a certified EHR product
• EHR optimization and meaningful use—leveraging an EHR's potential to improve quality and value of care, by enhancing clinical and administrative workflows, process improvement, template building, and clinical decision support alignment
• Technical reporting—such as Crystal Report writing, SQL programming, or other technical services to support attestation and quality data submission to CMS
• Privacy and security best practices—providing training on how to comply with legal requirements to protect patient health information, including breach notification, risk mitigation, policy and procedure templates, and business associate management
• Functional interoperability and HIE assessment and guidance—from the basics of e-prescribing to preparing your organization to participate in health information exchange with other provider organizations and with other entities such as the immunization registry, public health and for quality reporting

REACH approach

Process consultation approach. Our approach focuses on providing you with the skills and tools needed to make changes in an informed and sustainable way. We teach you how to make HIT decisions, empowering you for the future because processes and technologies are constantly changing and you will need these skills going forward.

Organizational changes. Technology is the tool in EHR adoption, but successful use of that tool requires the right leadership, culture, process, and workflow. From our experience in providing technical assistance in EHR adoption and use, we know that these factors are critical for HIT success.

Varied types of assistance. REACH technical assistance is a mix of individualized on-site assistance with direct hands-on support, consultations, and group learning collaboratives. Educational resources include toolkits, educational Webinars, and Web links to best practices collected from the federal Office of the National Coordinator (ONC).

REACH support does not include funds for hardware or software for any provider.

REACH staff

REACH is staffed with physicians who have implemented and used EHRs, nurses, health information managers, information technology (IT) experts, leadership and communication coaches, and process and quality improvement specialists ready to assist your organization with optimizing its use of EHR.

Registration and discount information

Complete the registration form to request technical assistance through the REACH program. It will help us determine which services are appropriate for your organization and assess if your organization qualifies for a federal discount. Completing the form does not commit you to using REACH services.