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Quality & Performance Improvement

Improving the quality of patient care is one of the principal goals of the Flex Program. CAHs and State Flex Programs have shown substantial interest and involvement in quality assurance and quality improvement (QA/QI) activities. The Flex Program encourages CAHs to use linkages with external entities to support their quality-related efforts.

Tools

2007 Physician Quality Reporting Initiative (PQRI) Tool Kit
The Centers for Medicare & Medicaid Services (CMS) has developed a Tool Kit for the 2007 Physician Quality Reporting Initiative (PQRI) that will assist eligible professionals with successful reporting. This Tool Kit consists of some existing educational resources plus new measure-specific worksheets designed to walk the user step-by-step through reporting for each measure.

Balanced Scorecards for Small Rural Hospitals: Concept Overview and Implementation Guidance

Beyond the IOM Report: From Recommendations to Action

A Step-by-Step Guide to Delivering Clinical Preventive Services: A Systems Approach
This resource, developed by the Agency for Healthcare Research and Quality (AHRQ), should be useful for CAHs who are looking for ways to improve quality across the continuum of care. If you are unable to download the publication, you may obtain a copy of the AHRQ Publications Clearninghouse at 800-358-9295.

Measuring Success Through Quality Improvement
This quality improvement plan, developed by the Nebraska Health and Human Service System, is intended to foster an improved relationship between hospitals and EMS providers, using a systematic approach.

Evaluation Indicators
This document, prepared by the Wisconsin Rural Hospital Flexibility Program, is a list of evaluation indicators for rural hospitals, including critical access hospitals.

Baseline Data Evaluation Form
This template, prepared by the Wisconsin Rural Hospital Flexibility Program, can be used to store data reflecting CAH operations for evaluation purposes.

Quality Assurance and Credentialing Agreement
This agreement, developed by the Center for Rural Health Outreach, University of Nevada, covers a hospital and its credentialing entity with respect to periodic review and evaluation of quality assurance and credentialing activities.

Monthly Rural Hospital Survey Instructions
This Internet application was developed by the Tennessee Hospital Association to automate the process monthly reporting, using basic HTML forms processing.

Resources

Agency for Healthcare Research and Quality
AHRQ's mission is to support research designed to improve the outcomes and quality of health care, reduce its costs, address patient safety and medical errors, and broaden access to effective services.

AHRQ State Snapshots
The State Snapshots provide State-specific health care quality information including strengths, weaknesses, and opportunities for improvement. The goal is to help State officials and their public- and private-sector partners better understand health care quality and disparities in their State.

CAH QA/QI Strategies (Not a U.S. Government Web Site)
This chapter of the Rural Hospital Flexibility Programs Tracking Project's Year 2 Report highlights initial efforts of State Flex Programs and CAHs in addressing QA/QI issues.

Rural Hospital Emergency Department: Quality Measures
A report from the Flex Monitoring Team reporting aggregate findings from a project that tested emergency department quality measures in 17 rural hospitals.

Rural Hospital Performance Improvement (RHPI)
The RHPI project is an intiative to address problems that face small rural hospitals by providing technical assistance to hospitals in the Delta region, collect and disseminate information, and help build state and regional capacity.

Trends in Potentially Preventable Hospitalizations among Adults and Children, 1997-2004
In 2004, hospital costs for potentially preventable conditions totalled nearly $29 billion. As many as 4.4 million hospital stays could be prevented with better ambulatory care, improved access to effective treatment, or patient adoption of healthy behaviors.